2012-07-03
The Canadian Radio-television and Telecommunications Commission (CRTC) has closed its investigation into Rogers Communications’ Internet traffic management practices.
The CRTC says is satisfied that Rogers has addressed concerns regarding its slowing down certain types of Internet traffic.
The CRTC has been reviewing a complaint from the Canadian Gamers Organization, received in 2001; it stated Rogers has been slowing or throttling online gamers traffic. Rogers acknowledged the practice, and then announced that its traffic shaping policy would be phased out for all customers by December 2012.
“We are committed to ensuring that Canadians receive good value for the money they spend on communications services,” said Andrea Rosen, the CRTC’s Chief Compliance and Enforcement Officer. “Canadians voiced their concerns about certain traffic-management practices and we have acted upon them. Our enforcement efforts are helping to bring about more reliable Internet services for consumers.”
Under the CRTC’s policy, Internet service providers (ISPs) are encouraged to invest in their networks to address increases in online traffic. They can however apply certain traffic-management practices to prevent or respond to network congestion. In either case, an ISP must tell their customers in advance if it intends to use such practices.
